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About Artillery

 

About Artillery

 

Established in 2018 and headquartered in Shenzhen, China, Shenzhen Artillery Technology Co., Ltd., with a modern production base of 10,000 square meters, is an international 3D printer technology enterprise integrating research and development, production, marketing and service.

With our own
brand “Artillery”, we are mainly engaged in consumer-grade 3D printers, assembled 3D printers, accessories, consumables, etc., with a number of 3D technology patents. Our products passed CE, FCC, ROHS, UL and other international certification.

Artillery insists on innovation and the pursuit of excellence. We provide consumers with excellent 3D printers and our products are sold well in more than 80 countries and regions around the world, with hundreds of thousands of 3D printing users worldwide, making us a popular 3D printer brand among customers.
 
We have a professional R&D team consisting of senior engineers who have been engaged in product design and R&D manufacturing for many years. Relying on advanced industry technology, scientific management experience and concepts, we invest a lot in product R&D and technological innovation every year and own many patents, core technologies and independent products. We have established a perfect R&D system to provide a constant power for enterprise development. We have independently established a product development process system oriented to market innovation and comprehensively improved the new product development capability, shortened the development cycle and improved product competitiveness from product planning to definition, concept design, engineering design, design verification, product development, product verification, trial production and mass production.
 
Shenzhen Artillery Technology Co., Ltd., has developed into an international 3D printer technology enterprise integrating R&D, production, marketing and service. Our marketing network covers the Americas, Europe, Southeast Asia, the Middle East, Africa and other major regions of the world. We established long-term strategic partnership with Germany, Spain, France, Chile and many other countries and built global network sales channels through Amazon, AliExpress, Ebay, Tmall/Taobao and other e-commerce platforms.
 
Artillery brand overseas ware-house: U.S. ware-house, Czech ware-house, German ware-house, Russian ware-house, more ware-houses are under construction.
 
We set up a professional after-sales service department, responsible for the after-sales service of the products. The department consisting of experienced and trained personnel provides professional product service and technical support for our customers. During the warranty period, we provide free replacement and free maintenance and repair for product quality problems; outside the warranty period, we provide technical maintenance and repair services.
 
Training services: sales training, product technical training.
Data services: product manuals, maintenance manuals, video tutorials.
Product service: firmware upgrade, accessories, consumables.
Customer service: If you have any comments or suggestions about our products or services, you can contact us online at any time, and our customer service staff will give you detailed answers.
After-sales service system: We have maintenance points in the United States, Canada, Australia, Germany, France, Italy, Spain and other countries to provide timely replacement parts and after-sales technical support for customers worldwide so as to quickly and easily solve customers’ problems.

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